Web UI Latency (Resolved) Issue / Performance
26 days

We've implemented our work around solution and we're seeing dramatic improvements in response time. We will continue to monitor the performance and work on fixing the underlaying issue with mail routing through LAX. At the moment, there are no observed delays

Update 03/11/2020 13:46 PM 4 days

We've reconfigured our LAX data center to proxy as much mail traffic through Dallas to alleviate any mail delays that were observed yesterday as we continue to repair an issue in LAX. Unfortunately the increased load in Dallas is causing occasional timeouts on sites like support.ownwebnow.com, admin.exchangedefender.com, etc. We are close to implementing another workaround solution which should resolve the mail delays from yesterday without impacting the performance in Dallas