Autodiscover prompt on 2016 (Resolved) Investigating / Notice
26 days

Thank you for your patience in this matter.

The issue at hand has been fixed. If you are still experiencing issues please open up a ticket on here.

Thank you.

Update 08/15/2019 14:05 PM 8 hrs

Between the hours of 4am - 930am Eastern, Outlook users would have seen a autodiscover prompt for an account not tied to their organization ( in error. The autodiscover prompt was a result of us testing public folders for our 2016 environment and that account was one of our demo public folders. Although no users could see or open the public folder, autodiscover detected it as an available mailbox and begun to prompt users about allowing Outlook to try and connect to the public folder.

The public folder was disabled and we will investigate this further into the off hours